Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.
Particularly, Zendesk specializes in Help Desks, Customer Support, SaaS, Customer Community, and Customer Service. Meanwhile, its products include a platform for Help Desk and Help Center, a variety of Embeddables, Analytics, Mobile Apps, Live Chat, Voice, Customer Messaging, Integrations and Apps, the BIME by Zendesk, and the Inbox Team Email.
It also has a variety of solutions such as a Customer Support for Enterprise, Customer Support for Growing Business, Internal Help Desk for Employees, and Customer Support for Mobile.
Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America.